Order by November 15 for Christmas

COMPLIMENTARY SHIPPING TO CANADA & US LIFETIME WARRANTY ON ALL RINGS
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ENGAGEMENT RINGS
WEDDING
FINE JEWELRY
OUR DIAMONDS

Shipping & Delivery

Shipping & Delivery

Every Tang&Co. piece is crafted to order, then inspected and shipped from Canada with the utmost care.

  • Complimentary Shipping — On every order to Canada and the United States.
  • Fully Insured — Every order is shipped fully insured, with tracking and signature on delivery.
  • Duties Included for U.S. Orders — Duties and taxes are calculated at checkout, with nothing further to pay on delivery.
Production Time

Each piece is crafted to order and is typically ready to ship in about 3–4 weeks from the date of payment, or about 4–5 weeks for orders placed between November 1 and December 31. Orders placed around Lunar New Year (for 2027: January 11 to February 12, 2027) are typically ready to ship in about 5–6 weeks. Your estimated ship date is included in your order confirmation.

Need your piece by a particular date? Please email us at contactus@tangandco.com before placing your order, and we will let you know whether we can accommodate it.

Delivery Time

Once shipped, delivery typically takes:

  • Canada: 1–3 business days
  • United States: 3–5 business days
Where We Ship

We currently ship to Canada and the United States. For your security, we deliver to street addresses only and cannot ship to PO boxes, parcel lockers, pickup points, or APO/FPO addresses. Please provide a phone number at checkout so our carrier can reach you about your delivery.

Insurance & Signature

Every order is shipped fully insured, with tracking, and requires a signature on delivery. If no one is available, the carrier will leave a notice with options to arrange redelivery.

Taxes & Duties
  • Canada: applicable sales taxes are calculated and shown at checkout.
  • United States: orders are shipped Delivered Duty Paid. Any applicable duties and taxes are calculated and collected at checkout.
Order Tracking

You will receive an email with your tracking number as soon as your order ships.

Upon Delivery

Please inspect the outer packaging before signing. If it appears damaged or tampered with, note this with the carrier before signing, or refuse delivery, and contact us right away. Please report any damage to your piece, or a package shown as delivered that you have not received, within 24 hours of delivery, with photographs of the package and its contents, and keep all packaging.

Address Changes

To update your shipping address, please contact us as soon as possible, before your order ships. Once an order has shipped, the delivery address cannot be changed.

Questions about your delivery? Contact our team at contactus@tangandco.com or by text at +1 343-666-2819.